Edward Deming: biography, iincwadi

Edwards (okanye Edward) Deming - eyaziwa umcebisi American kwithiyori zolawulo lomgangatho, kwakunye umdali kwenkqubo "imveliso angamarhoqorhoqo" kwaye imigaqo-14 okuphucula umgangatho. Le ndoda iye yaba negalelo elikhulu kuphuhliso nolawulo kunye economics. Nangona yena wayesebenza ikakhulu eJapan, kodwa imisebenzi yakhe zithandwa kulo lonke ihlabathi. Iinkampani ezininzi zisebenzisa imigaqo kunye nezindululo eziveliswe Deming ukuphuhlisa nokuphucula umgangatho imveliso yawo.

impilo Deming

Buyela ngo-1900 eUnited States, e- Iowa khona isazinzulu Edward Deming. Biography of lo mntu zizityebi uhlonipha namabhaso uye wafumana ngegalelo bakhe kuphuhliso manani kunye nolawulo. Deming Edvard ixesha elaneleyo enikelwe uqeqesho. Ufumene isidanga kwi-University of Wyoming (lafumana ibhaso ngo-1972, njengoko umfundi liphambili leyunivesithi), eColorado, Yale University. Kule minyaka yokufundisa Edward Deming wafumana isidanga physics, kwimathematika kunye neeletroniki ezithengiswayo.

Phambi kokuba eJapan, ngowe-1946, Deming wafundisa zemvelo eColorado School of Mines (1923-1925) kwaye wasebenza US Department of Agriculture (1927-1939). Umsebenzi eJapan yaba kukuba umsebenzi wakhe kwaye udumo ehlabathini lonke. Ukongeza kuye, Edward Deming iindlebe eGrisi, India, Argentina, Mexico, France kunye namanye amazwe. Kweli xesha 1947-1952 waba lilungu le-UN Sub-Committee on-manani.

Ukufika eJapan, Deming babenolwalama- phantse akukho, kodwa manani mnye Isikava Kaoru, owafundisa kwi kwiYunivesithi eTokyo. Xa kwenzeka abonwabileyo, uyise waye intloko lombutho enamandla ekuthiwa Federation of Economic Imibutho of Japan (Nihon Keidanren). Yaba nguye wancedisa ekuhleleni kwisemina yokuqala Deming ngo-1950, apho kuyo iinkokheli 21 inkampani th. Ezi nkampani zenza i-85% of capital yesizwe yaseJapan.

Le semina yaba yimpumelelo, kwaye emva kokuba Deming waba umcebisi elikhokelayo kwiinkampani ezinkulu eJapan.

Edward Deming akazange ayeke umsebenzi wayo de kwasa ekufeni kwakhe ngowe-1993, unyaka. Kwi-US, iingcamango zakhe zibonakaliswa kuphela ngo-1980. Nangona yobudala sele ekhulile, ISAZINZULU waqhubeka ukusebenza nokucebisa iintloko kweenkampani ezinkulu ezifana eUnited States nakwamanye amazwe.

Career nempumelelo Deming kwakungelula ekuqaleni kobomi lokuba ingcali yenzululwazi, kodwa wakwazi ukuphumeza ukuze kuqondwe ehlabathini lonke, musa ukulibala emva kokufa. Sebenza kunye neemfundiso Deming ezihambelana iingcali namhlanje.

usapho

Ngowe-1922 watshata okokuqala Edward Deming. nentsapho yakhe Agnes Bell zange kube kudala, kude kube 1930. Well-being waphazanyiswa kukufa ngesiquphe ngumfazi wakhe.

Kwiminyaka emibini emva koko, isazinzulu kwakhona watshata Lola Shoop. Kweli xesha intsapho yonwabe yathatha unyaka 52, de wafa Lola ngowe-1984. Ukususela nangomtshato Scientist ngasekhohlo neentombi ezintathu. Zonke amathathu kunye Edward Deming (umfanekiso eboniswe ngezantsi) zaba intsapho eyomeleleyo kunye onothando ngokungathandabuzekiyo. Ntombi wambekela abazukulwana sixhenxe, aze ke omnye, emkhulu-abazukulwana ezintlanu.

umsebenzi weqembu

Ngexesha umsebenzi wakhe, igalelo nanto kulawulo uphuhliso wazisa Edvard Deming. iincwadi zakhe ziye umzuzile ndibonwe ukuthandwa. Ukuza kuthi ga ngoku, in Russian bapapasha iincwadi zakhe ezintathu:

• "Kwabase evela crisis: A nenguqulelo entsha ukulawula abantu, iinkqubo neenkqubo."
• "Ngenxa yale ntlekele."
• "Uqoqosho New".

Wenza igalelo elikhulu kuphuhliso loqoqosho Japanese , Edward Deming. "Kuqoqosho New" kanye ithi ukuba le migaqo yoshishino "Western" sezishiywe lixesha kwaye uqoqosho ongena enye kwexesha elitsha imithetho ezintsha yomdlalo.

bamxolele

Deming ngexesha umsebenzi wakhe, uye amkelwa lonke kunye nentlonipho. Igalelo lakhe kuphuhliso nolawulo loqoqosho esiqinisekiswe Inani lamabhaso:

• Order of the Holy Ubuncwane bolwesibini udidi (ezifunyenwe ngo-1960 e-Japan).
• I-National Imbasa of Technology (afunyenwe kwi-US ngo-1987).
• igama lakhe oqingqiweyo phezu kodonga kwi "Holo Lodumo" of Dayton (ngo-1986).
• Awards for umsebenzi obalaseleyo entsimini of Sciences (afunyenwe kwi-US ngo-1988).

Kwakhona eJapani ngo-1951, kwaye kwavunywa liSebe eli bhaso elibizwa igama sisazinzulu. Yifumane abantu abathe banegalelo kwithiyori nolawulo lomgangatho.

Deming kunye icebiso lakhe ukuphucula umgangatho

AmaMelika wathabatha iminyaka engama-30 ukuya ukuvavanya imisebenzi Deming kwaye ukuqonda ukufaneleka. 14 siseko Edvarda Deminga ukuba yaziwe waqonda kutshanje kuphela, nakuba laliqulunqwe ngo-1980.

Umsebenzi ngezi imithetho yolawulo, Deming waqalisa nasemva kokuphela kweMfazwe Yehlabathi II. Nangona sele kudlule ixesha elide ukusukela ukuvela ingcamango kunye namagama yokugqibela imigaqo Deming ezifanelekileyo namhlanje. Yonke le mithetho iza kusebenza ukuphucula ukusebenza, ukuba ukunika ixesha elaneleyo ukuphunyezwa kwazo inkqubo yoshishino mihla.

1. Misela i injongo ephambili

Musa abangxolise sempendulo kunye nexesha elinye-ngeniso. Kufuneka ukuba Tune kwi umbono wexesha elide kunye ukuphucuka okuqhubekayo. Kufuneka ukuba lizame ukuqinisekisa ukuba ishishini lakho ibe wokhuphiswano, enikezele ngezibonelelo zabantu nokunika ezisemgangathweni kunye neemveliso luncedo.

2. Ukwakhiwa ngokutsha ifilosofi entsha

style Western yolawulo ayisa kugwetyelwa kancinci kukhokelela ukwehla kwezoqoqosho. Ukuze bahlale lezimali, kufuneka ukuphuhlisa imigaqo emitsha uzisebenzise. Japan yasungula kwixesha elitsha loqoqosho, yaye namhlanje oko kuyimfuneko ukulandela le migaqo.

3. Independence yokuhlolwa

Emi waqina nokuqinisekiswa kufuneka ibe ngendlela, yaye injongo ephambili ukuphucula izinga lomgangatho. Iziphumo kufuneka sibonise ukuba umgangatho esele kwinqanaba eliphezulu, yaye akuyi kubakho uya khona emva.

4. Lixabiso akuthethi umgangatho

Musa ukuzama ukuthenga impahla ezitshiphu; baqwalasele umgangatho. Ukuba umthengisi akakwazi ukuqinisekisa umgangatho imveliso yabo, akukho mfuneko yokuba ukuqhubeka ukusebenzisana naye. Ukunciphisa inani zabathengisi uya kuza ubudlelwane bexesha elide kwaye, ngenxa yoko, ukunciphisa iindleko zizonke yentengo.

5. Musa ukuyeka khona

uphuculo Process kunye nokuphuculwa ukuba akayeki. Kwanokuba kubonakala ukuba le nkqubo usebenza ngokugqibeleleyo, kwelona nqanaba liphezulu, ufanele wazi ukuba kusoloko kukho inkqubo enokuqulathwa nokuba ngcono. Lo Mhlaba akayeki nokuba okomzuzwana, yaye ngamaxesha onke kukho iingcamango ezintsha kunye neemfuno ezintsha. Iinkqubo zemveliso, iinkonzo kunye nocwangciso ungahlala ngcono kwaye ngaphezu esinalo ngoku.

6. Uqeqesho of Staff

Zama ukuqinisekisa ukuba abaqeshwa achaphazelekayo ayazazi nezilungiselelwe zonke iinguqu ezenzeka kwimveliso kunye nokubonelela kweempahla kunye neenkonzo. Kuthatha noqeqesho rhoqo kubasebenzi, izakhelo aba kakhulu abafanelekayo.

7. Ubunkokeli obusebenzayo

Intloko kufuneka zijonge ekuphuculeni umgangatho inkqubo, ebonakalalisa ngazo umzekelo izikhombisi zentsebenzo omkhulu sengqondo uxanduva ukusebenza. Umphathi ukuqinisekisa ukusebenza kwenkqubo yemveliso ngendlela eya kwenza ukuba xa kuthe iziphene, ukungasebenzi kakuhle, athathe amanyathelo akhawulezileyo nya. Ubunkokheli kufuneka kube nje ilizwi, kunye neendlela zokusebenza. Umphathi kufuneka, kuqala, onoxanduva umgangatho, hayi-manani.

8. ekhupha uloyiko

Uloyiko - oko kusoloko umcebisi embi, kokubini ebomini nasemsebenzini. Abangaphantsi uze ungazoyiki iinkokeli zabo. Ukuba ikhoboka kuba esoyika umphathi wakhe, yena uyakwazi abanikwanga ngokupheleleyo kulo msebenzi, njengoko inkoliso iingcinga zakhe emini ukusebenza iya kugxininisa yokuphepha njani ukungquzulana (iintlanganiso) kunye nentloko. Besiya angaphantsi kwakhe, sivulelwe kunxibelelwano. yonxibelelwano endlela-mbini kusoloko nempembelelo entle kubudlelwane phakathi kwabasebenzi kunye nabaphathi babo. Yaye ngenxa yoko, kuyanceda ukuphucula umgangatho womsebenzi.

9. Yithi "hayi" kumsebenzi umgaqo ezisebenzayo

Iinkampani ezininzi ngoku abasebenza ngalo mgaqo, oko kukuthi, iyunithi nganye benza umsebenzi wabo ziwuphose swi kwaye Ungasebenzisani namanye amasebe. Edward Deming uthi ukusebenza ngokwamaqela, iingcali profiles ezahlukeneyo zokuwukhawulezisa lomsebenzi nokuwuphucula beze kwisiphumo oyifunayo.

10. Rhoxisa i amazwi, neentshumayelo kunye nofakelo abasebenzi

Izilogani nokushumayela zingakuchaphazeli inkqubo umsebenzi ngokubanzi, kwaye zilawulwa kuphela kubasebenzi. Umgangatho nokusebenza le nkqubo kuxhomekeke yonke ifoni, ingabi ngumntu osebenza eyodwa ethile. Izilogani nofakelo - iya kuba yinkcitha xesha nomgudu, nto leyo ekhokelela kuphela iziphumo zero.

11. Susa eyabo imithetho

Imigaqo nemigangatho ukusebenza eyabo imithetho kunye quotas kufuneka luthintelwe, kwaye kungcono ukuba ukuyisebenzisa. Kakhulu ngempumelelo kwinkqubo yemveliso kuya kuchaphazela inkxaso kunye impendulo esuka kwabasemagunyeni.

12. Susa imiqobo ezithintela phantsi ngomsebenzi wabo

Injongo yale abasebenzi kufuneka kungekhona inani kodwa umgangatho. Ukuvavanywa abasebenzi kufuneka zigcinwe ubuncinane.

13. Khuthaza self-ukuphucuka

Namhlanje akuyomfuneko abasebenzi mindlessly ukwenza imisebenzi yabo. Xa market yangoku kweenkonzo, nto leyo etshintsha yonke ngomzuzu, bafumane ulwazi kunye nezakhono. Nika abasebenzi inkqubo self-uphuhliso kunye nophuhliso lobungcali. Ukususela ukuba kumgangatho ophezulu nokuba nemfezeko ziya kwanda ngokukhawuleza kakhulu.

14. Eyona nto ibalulekileyo - inguqu

Ukuba injongo inkqubo yemveliso - umgangatho ophezulu, inkqubo yemveliso kufuneka azame kwaye zilungiselele utshintsho rhoqo. Yaye utshintsho kwinkqubo kufuneka lujoliswe zonke iinkampani. A Isakhiwo sikhokelo kufuneka zihlelwe ukuba ngamnye ukubetha ukutya imini phambili khoboka nganye.