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Kutshanje, ukuba bazibandakanye nathi iminxeba rhoqo becela ukuba yokufumana iziqinisekiso ISO. Lo mkhuba elungileyo kakhulu - ngoku lixesha xa zolawulo lomgangatho endangena isicelo abaninzi! Kodwa ke, emva kokuba isiqalo ufowuna, umthengi twi kufuneka achaze ukuba isiqinisekiso abunakuthengwa, zingadlulanga iintsuku ezintathu emva kokuba intlawulo, kwaye kube elifunyenwe ngokulungela kunye neemfuno zale nkqubo kweziqinisekiso. Nofefe ukuba kumda wesangqa umkhwa elungileyo kunye nenombolo siyawa elinambini kwinani ngecala emva kwentsimbi ezintlanu. Kutheni na ukuba oyena nobangela naivety "Ndifuna ukuthenga isiqinisekiso" lo mbuzo, yaye ngubani na namarhela umthi omhle ngomoya omhle, ulawulo ezikumgangatho ophezulu. Zama ukuqonda.

Kuba uhlalutyo meko iya kutsala izixhobo zolawulo ezikumgangatho ophezulu. Sithatha senzo njengenkqubo (kwaye ngempela). Ngena - inkanuko sifundo, ukuvelisa imveliso ethile (zokuthengwa kweempahla neenkonzo), ukuze nikungqine kumthengi umgangatho walo ngokubonelela isatifikethi. Imveliso - umxhasi, kholwa isiqinisekiso kwaye le mveliso kunye ukwaneliseka okukhulu. Kule nkqubo, kukho sub-inkqubo ezimbini ezinkulu, inkampani zabacebisi babucala kwaye umzimba kweziqinisekiso. abachaphazelekayo data Amanyathelo wahlula iimfuno ISO 17021 "uhlolo koMgaqo. Iimfuneko imizimba ukubonelela zophicotho kunye neziqinisekiso kweenkqubo zolawulo. " Kuyacetyiswa kakhulu-nxaxheba abaninzi kwinkqubo ukuba uyifundisise ukuze ukuzama ukuvala ubisi entsha, pickles - kunye umxumi wethu usenokuba neengxaki, Niyayazi na into ukuthini.

Hlalutya onke amanyathelo inkqubo. Inyathelo One.

1. Kakade ke, ukugqiba asinto ulwaneliseko abstract kunye imveliso ebambekayo - isiqinisekiso sothotyelo kunye nemigangatho ISO ukuba umgangatho wolawulo (ulawulo, ukhuseleko lokutya, ukhuselo lokusingqongileyo, ukhuseleko emsebenzini, njl njl). Ubukho uxwebhu enjalo kunika abenzi iingenelo ukuphunyezwa imveliso, ezifana: ukuzithemba yabathengi, ithuba elihle kakhulu xa abathatha inxaxheba iithenda kunye nokuthengwa ukukhuphisana, njengoko kumashishini abucala nakwinkqubo ukuthengwa kaRhulumente (ukuncitshiswa ixabiso phantsi kwemiqathango). Ukuze ufumane umvelisi olo xwebhu a umzimba zohlolo lokuthobela. Xa oku Inyathelo lesibini.
2. Imizimba kungqinelwano neemfuno imigangatho yeISO (okanye njengoko yamkelwe "imizimba kwezatifiketi"), bonke kuxhomekeke kwicandelo labucala, nkqu amagama ezikufutshane kurhulumente. isakhiwo kubasebenzi bomzi kakhulu, ngenxa yokuba abasebenzi eziphambili zezi igama abanekratshi - umphicothi. Amaninzi ukuba iingcali abavela Consulting, nokuba ukufundisa, okanye ukwenza le "yiSoviet loshishino." Ngelishwa, ezinye zezi 'akayilibalanga' ngokupheleleyo ngaphandle lokucebisa, leyo kwaphula iimfuneko ISO 17021 standard (kodwa iklayenti abangayaziyo le). Bahlangana abathengi kakuhle kakhulu, cela nje "kwaye zaziswa, wena ube nenkqubo yolawulo lomgangatho", ukuphendula ekufumaneni ngamehlo ngeenxa kakhulu yaye ngoko nangoko wathumela umxhasi wethu kwinkampani kokubonisana. Eli linani linyathelo ezintathu kuye.
3. Kokudibana iinkampani, njengoko namaqumrhu yoshishino abucala. Abasebenzi bobuzwe zabo kakhulu - ukusuka kubafundi fresh elidlulileyo, izifundiswa, amagosa zobugcisa, amagosa zangaphambili, ukuba umhlala-phantsi. Kukho umkhwa article efanayo ukufundisa kokudibana (kakuhle, malunga nendlela oogqirha, emva koko, sezifo neurosurgeon kunye zombini umsebenzi kunye kuphungula). Ndingathanda ukwazisa bonke abasebenzisi ezinokwenzeka wonke wenkonzo, ukucela aqalise: "! Impumelelo angacebisa kuphela umphathi ngempumelelo ulawulo". Client apha, ndibulisa ngakumbi ngobubele, kuxhamle iindleko zeenkonzo iingcebiso kunomda kuphela ekuyileni amaqela. Umntu akuthethi ukuqonda isizathu sokuba kufuneka ahlawule icebiso imali, kuba ngaphambi koko, iminyaka engamashumi asixhenxe, kwaba free ngokupheleleyo, ie, lutho. Umcebisi abakwazi ukuchazela umxhasi ukuba Consulting ulawulo (oko kukuthi, ulawulo), akukho icebiso, kodwa isikhokelo inyathelo yokwenziwa imveliso esemgangathweni kuluntu lwethu.

Sonke beza ekuqaleni kwenkqubo. Ukuba umxhasi uxhalela ngokwenene malunga nophuhliso lwemisebenzi yayo ukuze kuxhamle uluntu, kwaye sele ufumene omzimba ukusuka 'inyaniso eSoviet ", kwaye ufuna ukuba akhule nje kuphela ngenxa kutyalo-mali karhulumente, kodwa ngenxa ikakhulu ubukrelekrele ngumphathi, uya kwenza ezi amanyathelo amathathu.

Yaye kuthekani ukuba akukho sifo. Emva koko i "isicwangciso B". Yenza unikezelo ukuze afumane isatifikethi siliva. Ukusuka zoqhagamshelwano thethwano kwaye bafumane sethi isezantsi yamaxwebhu, Ngenxa umzimba kwi isiqinisekiso kungqinelwano bavumelane "lokuthobcla", kwaye apha (kodwa hayi inkqubo yolawulo lomgangatho kuphela!) - uxwebhu esixabisekileyo kwisakhelo phezu kodonga, kunye namaxwebhu ethenda kakhulu. Yaye le meko iya isiba lifana ngakumbi kule minyaka mibini idlulileyo. endisebenza nabo bathi amava - kodwa imarike, umxhasi unelungelo lokukhetha phakathi yokuqala icala, phakathi lzhekonsultantom kunye nobungcali, phakathi zophicotho isatifikethi kunye ikomityi yeti phakathi intlawulo efanelekileyo ngeenkonzo kunye norhwaphilizo. Kwaye apha silibale ngokupheleleyo malunga nkonzo, kwaye umlinganiswa ophambili! A, umhlwa encinane imperceptible bunokusenza ibhulorho intsimbi enkulu phakathi umlimi kunye nomthengi, kwaye ukulungele ukujingxela nangawuphi na umzuzu.

Yintoni ukwenza ntoni? Kuyinto elula kakhulu - kuyimfuneko ukuba sifune unobangela siganeko, kunokuba ukulwa yobugorha kunye nophando. Siqala ukusuka ekuqaleni, kunye Consulting. Ewe, amateurs kulo Kwanele, maxa wambi "opholileyo" umcebisi kunye ngezomkhosi ezininzi zamazwe ngamazwe, loo nto, xa kusenziwa, acacisele umxhasi yintoni inkqubo yahlukile kule nkqubo, ukuba asingethi, kudane malunga nenkqubo indlela njengesiseko zolawulo lomgangatho - ngubani na loo nto zezikhali basisebenzise - phakamisa izandla zakho? siyithathela ingqalelo into yokuba umxhasi lwemigca olungenanto iphepha, ngokupheleleyo nto ayaziyo malunga nemigangatho ISO, kwaye okukhathaza kakhulu xa nto ubhale igama endilisekileyo. Kodwa kukho isithuba umda, nabo elamkelweyo kurhulumente, apho ulawulo client bystroopisatelnym akayi kukhululwa - umzimba iziqinisekiso. Indlela esebenza? Zonke iziqinisekiso zikhutshwa iminyaka emithathu. Client, sele idlule ngempumelelo isatifikethi, eqinisekiswe ukuhlawula uphicotho yokucupha lonyaka, ukuze ukuba ukulahlekelwa, oyintanda kuye, isatifikethi. Kwaye ngoko ubomi umbutho client - ukuhlawula - kwaye ufumane ukwandiswa eminye iminyaka emithathu. ishishini rhoqo inzuzo umzimba isiqinisekiso. Kakade ke, yaye simele ngokuqinileyo sithi Kazakhstan uye abaphicothi ngokwaneleyo abaqeqeshiweyo kunye imizimba nobungcali zohlolo lokuthobela, apho sinokuba nebhongo. Kodwa ke, njengoko le "ishishini - ishishini" Classic, ngoko umda le "Ostap" ezayo, kunye nobugcisa ethile lunikezelo. Baphi na le nkampani yaye kutheni phinda ngodlamko olukhulu, kweli nqaku nemisebenzi yabo ayiyi kubagubungela, kuqinisele iKomiti yawo UMmiselo Technical kunye Metrology we-Ofisi yoMphathiswa Industry noRhwebo, ukuba wabhala inqaku ngalo mbandela, ukuba unako, kakade. Ngoko ke, iphi na imfuno eyenza unikezelo? Kunjalo oku nomkhethe maxabiso, kunye nokuthengwa ngakumbi noluntu. inkampani yabucala ngokukhawuleza "ukubona" ukuvakalisa isiqinisekiso yaye bamngcwaba entloko ukuba nabo kuluhlu 'abamnyama'. Kodwa kwempahla yomphakathi, "ungabi" bakholwa umthengisi eli phepha kwaye ukulungele ukusebenzisana naye. Kaloku, ukuze kuchongwe ingcambu yobubi - abakuthandayo, isatifiketi! Isigqibo - kufuneka ukuba bathathe kwaye urhoxisele! Yintoni elandelayo - makhe ukuveza i imeko - ukuqinisekisa isivuseleli akakho, ngoko yintoni umphumo? Kakade ke, ukuba indawo yokuqala, sifumana iziphumo ezihle.

1. Abo iinkampani abo ngokomoya umdala ngokwaneleyo ukuba afumane iinkonzo Consulting zobungcali, nokuqiniselwa incoko abanobuchule nevulelekileyo nomboleki - uya kuvuka zephodiyamu yi-yayibafanele.
2. Phuma kulo mmandla ukuya kwenye, mhlawumbi efanayo, non-iingcali kunye nomsebenzi yethutyana, ngokunjalo, lo wamacebo olukhulu, ukuze ayonakalise igama eliqaqambileyo "Quality".

Kodwa ke musa ukwenza ngaphandle iziphumo ezibi.

1. Uya kuhlala ngaphandle umsebenzi iwaka "abasebenzi" mbalwa kule ndawo;
2. Thina okunene ulahlekelwe ezinye iingcali kunye nophuhliso lo msebenzi njengoko eziphambili kakhulu ngexesha elinye epraktikhali umthengi;
3. Lingekho, inkuthazo engundoqo Ukuphenjelelwa ngalo lonke ixesha ekufumaneni ulawulo-class ihlabathi ulwazi kunye nenkqubela ulawulo, yaye ngaloo ndlela kuphuhliso loqoqosho lwesizwe.

Njengoko ubona, kwesi sigaba, xa ingcamango sikazwelonke umgangatho wobomi ngokusebenzisa ulawulo ulawulo lomgangatho okwangoku ukuzalwa xa kungekho nkqubo zokufumana toolkit ulawulo lolwazi kwihlabathi kumaziko emfundo, kuyimfuneko ukuba 'ukubuza' urhulumente ukukhuthaza ngandlel uphuhliso wethu. Le ngxaki kule nkqubo, eli iziqinisekiso imizimba. Bona ke kuyimfuneko, kodwa, eneneni, uzama ukubuyisela umsebenzisi amabayenze ngaye. Sidinga ukucaca elubala, ukuba isitifiketi kumsebenzisi ekupheleni, yaye le nto karhulumente, okt thina kunye nawe, yaye ukuthembeka ulwazi, kufuneka kwakhona ibe esidlangalaleni. Xa xesha zokuncokola, e-government, iimpapasho ezizodwa, kunye nemibutho karhulumente ukwenza oku nzima, wena kudingeka nje ukuthanda yomthengi kunye nenkqubo-sikhokelo esemthethweni. Yesiqhamo izixhobo-ulawulo karhulumente, nto leyo eya kuzisa ixabiso lihle ngaphezulu lokuba umthengi yenza akukho ingqiqo. Zizixhobo zolawulo loluntu esemgangathweni abaninzi. Masithi uze evenkileni, pick up iimpahla, kwaye baxhoma isincamathelisi - "ulawulo lingenako ukuhlangabezana neemfuno," - wayeza kuba yintoni osabela ngayo. Kwaye uya kuba yintoni na indlela ngomso umenzi le mveliso. Yintoni ufumana sivumelane umzimba wam, sekukhutshwe isatifikethi yanikwa kumenzi. Thina kudala bafundiswa ukuba siphile ngayo, kodwa bafundisa ukulawula ubomi babo. Masizame.